It looks like even the high-end car makers are not safe from the occasional recall. Audi is preparing, this week, to install new seating components in order to resolve safety concerns in all 2017 year Q7 model SUVs. This marks the second recall in three months for the same vehicle and, according to Audi, effects more than 19,200 vehicles; manufactured between August 30, 2015 and July 10, 2016.
The previous 2017 Audi Q7 SUV recall, in July, was over frontal airbags that deployed with excessive force, an obvious risk to driver and passenger. There was also a recent notice made regarding an issue with the Audi Q7’s exterior lighting system.
The 2017 Audi Q7 SUV has third-row seats with backs that can loosely move forward under any kind of load. This is even true in a front collision and, more importantly, can still occur even in a minor impact. This means, of course, that an occupant could be jerked and thrown around—resulting in possible injuries—even in the slightest of accidents. Obviously, this could even prove to be fatal despite an otherwise minor collision.
Audi reports that the company, itself, encountered the problem during internal testing procedures in May of this year. At that time, then, the company opened a more specific investigation to determine if the problem was, in fact, the seats, or if there may have been an issue with the test. Sure enough, Audi found that the tests accurately detail that the problem was improper manufacturing procedures that caused structurally unsound support brackets in the third-row seats. These seats can move, or even become dislodged, during a collision.
The faulty part has been manufactured—and is being repaired—by AMVIAN Automotive.
Now Audi is saying they will be sending out recall notices within the next month, when dealers install additional safety measures to the seats in question. Of course, recall-related service performed at an Audi dealership will be done free of charge to 2017 Audi Q7 SUV owners. At the same time, though, Audi Q7 SUV owners can contact Audi customer service at 800-253-2834 with recall number 72F8 for more information.
In addition, drivers can also call the National Highway Traffic Safety Administration (NHTSA) Vehicle Safety Hotline at 888-327-4236 to ask about safety campaign #16V641000.